1. Legal Entity & Trade Name Clarification

This Privacy Policy and Legal Disclaimer governs the use of services provided by Royal Falcon for Facility Management.

2. Information Collection

We may collect personal information such as your name, contact details, and service preferences when you interact with our website or services. This information is used solely to provide and improve our services to you.

1. Acceptance of Terms

By accessing and using the services of Royal Falcon for Facility Management, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.

2. Service Provision

We strive to provide our facility management and security services with the highest level of professionalism and diligence. The specific scope, duration, and conditions of services will be detailed in individual service agreements or contracts.

3. User Responsibilities

Clients are expected to provide accurate information and cooperate with our personnel to ensure the effective delivery of services. Any misuse of our services or facilities may result in termination of the agreement.

1. Purpose of This Notice

Royal Falcon maintains corporate, operational, historical, marketing and archival materials created or collected during the ordinary course of its business activities.

Such materials may include:

• photographs or videos of current employees;
• photographs or videos of former employees;
• photographs of management personnel and representatives;
• security personnel and facility-management personnel;
• client-site photographs;
• training photographs;
• operational photographs;
• event photographs;
• group photographs;
• uniforms and equipment;
• client or former-client names;
• company logos and trademarks;
• property or project photographs;
• historical project references;
• stock photographs;
• digitally edited or enhanced photographs;
• illustrations and graphics; and
• artificial intelligence-generated or AI-assisted images and content.

These materials may be used for legitimate corporate, historical, informational, recruitment, commercial, marketing or presentation purposes, including to describe Royal Falcon's services, workforce, experience, operational capabilities, history, previous assignments, completed projects, business relationships, training activities and corporate identity.

Nothing contained in this Notice is intended to disregard the legitimate privacy, intellectual-property, personality, image, trademark, copyright or other legal rights of any individual or organization.

2. Photographs of Employees and Former Employees

Royal Falcon's websites, profiles and other corporate materials may contain photographs or videos showing individuals who:

• are currently employed by Royal Falcon;
• were previously employed by Royal Falcon;
• worked for Royal Falcon on a temporary basis;
• acted as contractors, consultants or representatives;
• participated in Royal Falcon activities; or
• appeared in photographs taken in connection with business operations.

Such photographs may have been created during:

• employment;
• workplace activities;
• deployment;
• client assignments;
• security operations;
• facility-management operations;
• training sessions;
• inspection activities;
• meetings;
• award ceremonies;
• official functions;
• corporate events;
• group photographs;
• uniform or equipment demonstrations;
• site visits; or
• other business-related circumstances.

No Representation of Current Employment

The appearance of an individual on our website or in corporate material does not necessarily mean that the person is currently employed by, associated with, authorized by or representing Royal Falcon.

Some photographs are maintained as part of Royal Falcon's historical corporate record and may continue to appear after an individual has resigned, transferred, completed an assignment or otherwise ceased working with the company.

3. Consent and Historical Media

Royal Falcon acknowledges that, particularly in relation to older or historical corporate materials, a separate written media-release authorization specifically covering website, profile, advertising or promotional publication may not have been obtained from every individual appearing in the material.

Royal Falcon does not intend, by publication of such material, to intentionally infringe the privacy, dignity, reputation or lawful rights of any person.

The inclusion of photographs or videos is intended to document, illustrate or present Royal Falcon's legitimate business activities, workforce, history, operations and services.

Nothing in this Notice should be interpreted as an assertion that consent exists in circumstances where consent was not in fact obtained.

4. Employee and Former Employee Objections

If a current employee, former employee, contractor, representative or other identifiable person appearing in Royal Falcon material objects to the continued display of a particular photograph, video or other visual representation, that person is encouraged to contact Royal Falcon directly.

The request should, where possible, include:

• the person's full name;
• identification of the relevant photograph or video;
• the webpage, profile, brochure, publication or other location where it appears;
• a screenshot or copy of the material, where available;
• the nature of the concern; and
• the action requested.

Upon receipt of a genuine and reasonably verifiable request, Royal Falcon will review the matter in good faith.

Depending upon the circumstances, Royal Falcon may voluntarily:

• remove the photograph;
• replace the photograph;
• crop the image;
• blur an identifiable individual;
• modify the material;
• restrict further use;
• update the accompanying description; or
• take another appropriate corrective measure.

Royal Falcon respectfully requests that concerned persons provide us with a reasonable opportunity to investigate and resolve such matters directly.

Nothing in this section is intended to restrict any statutory or legal right that cannot lawfully be restricted.

5. Client and Former Client Names, Logos and Trademarks

Royal Falcon has provided services to various companies, hotels, residential properties, commercial establishments, contractors, organizations, government-related entities, projects and other clients during the course of its operations.

Accordingly, Royal Falcon's website and corporate materials may display or refer to:

• client names;
• former-client names;
• company logos;
• trademarks;
• trade names;
• property names;
• project names;
• photographs of sites;
• photographs of buildings;
• photographs of projects; and
• other identifying information associated with current or previous business relationships.

Royal Falcon does not claim ownership of third-party names, logos, trademarks or proprietary brand assets.

All third-party trademarks, logos, trade names and brand identities remain the property of their respective owners.

Their use on Royal Falcon's website or corporate materials is intended, where applicable, to identify, describe, illustrate or refer to Royal Falcon's:

• professional experience;
• previous engagements;
• historical client relationships;
• completed projects;
• service history;
• portfolio;
• locations where services were provided; or
• general corporate experience.

6. No Representation of an Ongoing Client Relationship

The display of a client's or former client's:

• name;
• logo;
• property;
• photograph;
• trademark;
• project; or
• other identifying information

does not necessarily mean that the organization is currently a client of Royal Falcon.

A referenced relationship may be:

• current;
• former;
• completed;
• historical;
• project-specific;
• subcontracted;
• temporary; or
• otherwise no longer active.

Accordingly, visitors should not assume that every organization shown on Royal Falcon's website or company profile maintains a present contractual or commercial relationship with Royal Falcon.

Where reasonably practical, Royal Falcon may identify certain references as current, previous, completed or historical.

7. No Implied Sponsorship or Endorsement

Unless expressly stated otherwise in writing, the inclusion of a third-party name, logo, photograph, property, project or trademark does not mean or imply that the third party:

• sponsors Royal Falcon;
• endorses Royal Falcon;
• recommends Royal Falcon;
• has approved all website content;
• has approved Royal Falcon's marketing material;
• has authorized Royal Falcon to act on its behalf;
• guarantees Royal Falcon's services; or
• maintains a current business relationship with Royal Falcon.

Client and project references are intended primarily to describe or illustrate Royal Falcon's corporate history and experience.

8. Client Logo and Trademark Concerns

Royal Falcon respects the intellectual-property rights of third parties.

If a current client, former client, trademark owner, brand owner or authorized representative objects to the use of a name, logo, trademark, property image or other identifying material, we request that the concerned party contact Royal Falcon directly.

The notification should, where reasonably possible, identify:

• the organization or rights holder concerned;
• the person submitting the notification;
• the authority of that person to act for the organization, where applicable;
• the exact logo, trademark, photograph or material concerned;
• where the material appears;
• the nature of the objection; and
• the requested action.

Following review of a legitimate request, Royal Falcon may, where appropriate:

• remove the logo;
• remove a trademark;
• modify a reference;
• replace an image;
• correct information;
• identify a relationship as historical;
• provide clarification; or
• discontinue future use of the relevant material.

The voluntary removal, replacement or modification of material shall not, by itself, constitute an admission of infringement, wrongdoing or legal liability.

9. Third-Party Intellectual Property

All trademarks, logos, corporate identities, trade names and other proprietary materials belonging to third parties remain the property of their respective owners.

Nothing on this website is intended to:

• transfer ownership of third-party intellectual property to Royal Falcon;
• represent that Royal Falcon owns another company's trademark;
• grant visitors a licence to use third-party intellectual property; or
• imply any relationship beyond the relationship actually existing or previously existing between Royal Falcon and the relevant organization.

The UAE trademark framework provides legal protection to trademark owners, including remedies in cases of infringement.

10. AI-Generated and AI-Assisted Images

Certain photographs, illustrations, graphics, backgrounds, models, designs, visual concepts or other materials appearing on Royal Falcon websites or corporate publications may be:

• generated using artificial intelligence;
• created using generative AI tools;
• digitally enhanced;
• digitally retouched;
• digitally modified;
• composited from several visual elements; or
• otherwise produced using digital technology.

Such imagery may be used for:

• illustrative purposes;
• marketing;
• design;
• promotional material;
• conceptual presentations;
• recruitment materials;
• corporate presentations; or
• general visual communication.

Unless expressly stated otherwise, an AI-generated or digitally created visual should not necessarily be interpreted as a photographic record of an actual event, employee, project, client or location.

11. AI Images Are Illustrative

An AI-generated or AI-assisted image may depict:

• a security guard;
• a cleaner;
• a facility-management worker;
• a technician;
• a construction worker;
• a hospitality employee;
• equipment;
• buildings;
• vehicles;
• uniforms;
• workplaces; or
• other operational situations.

Unless expressly identified as genuine, such imagery may be illustrative or conceptual.

Royal Falcon does not intentionally use AI-generated imagery to falsely represent:

• an actual employee;
• an identifiable individual;
• an actual client;
• a client endorsement;
• an actual incident;
• a specific completed project;
• a professional licence;
• a certification;
• a contractual relationship; or
• another material fact.

Where practical and where an AI-created image could reasonably be mistaken for an actual event, project, person or location, Royal Falcon may use wording such as: “AI-generated image for illustrative purposes.”

12. Historical Corporate Records

Royal Falcon has operated and provided services over many years. As a result, the company's archives may contain historical:

• employee photographs;
• former-employee photographs;
• client names;
• client logos;
• building photographs;
• site photographs;
• project photographs;
• uniform photographs;
• training photographs;
• event photographs;
• certificates;
• marketing materials;
• company profiles; and
• project records.

Such material may refer to circumstances that have subsequently changed. For example:

• an employee may have resigned;
• a client contract may have ended;
• a property may have changed ownership;
• branding may have changed;
• a project may have been completed;
• a service may no longer be provided; or
• a business relationship may have terminated.

Continued publication of historical material should therefore not automatically be interpreted as a statement that the depicted circumstances remain current.

13. Accuracy and Updates

Royal Falcon makes reasonable efforts to keep its corporate information accurate. However, information relating to:

• employee status;
• client relationships;
• completed projects;
• company branding;
• service arrangements;
• historical photographs; and
• third-party organizations

may change over time.

If Royal Falcon becomes aware that published information is materially inaccurate, misleading or outdated, we may correct, clarify, update, replace or remove the relevant content.

14. Unintentional Continued Publication

Due to the volume and historical nature of corporate records, circumstances may arise where a photograph, logo, name, project reference or other material remains available after the relevant relationship, authorization, employment or project circumstances have changed.

Such continued publication should not, by itself, be interpreted as evidence of:

• intentional infringement;
• deliberate misuse;
• malicious publication;
• intentional misrepresentation;
• deliberate invasion of privacy;
• intentional damage to reputation; or
• bad faith.

Royal Falcon encourages any affected individual or organization to contact us promptly so that the matter may be investigated.

15. Good-Faith Notice and Opportunity to Resolve

Royal Falcon is committed to handling legitimate privacy, media, intellectual-property and content concerns professionally and in good faith.

If any:

• employee;
• former employee;
• contractor;
• client;
• former client;
• photographer;
• copyright owner;
• trademark owner;
• property owner;
• organization;
• authorized representative; or
• other affected rights holder

believes that content published or distributed by Royal Falcon affects or infringes their lawful rights, we respectfully request that they notify Royal Falcon in writing and provide us with a reasonable opportunity to investigate and address the concern.

A notice should include, where applicable:

• the identity of the complaining party;
• contact information;
• identification of the material concerned;
• the exact webpage or publication where the material appears;
• the nature of the rights claimed;
• the basis of the objection;
• reasonable evidence of ownership or authority where appropriate; and
• the corrective action requested.

16. Available Corrective Measures

After reviewing a legitimate complaint, Royal Falcon may voluntarily take one or more reasonable measures, including:

• removal;
• replacement;
• correction;
• modification;
• cropping;
• blurring;
• clarification;
• attribution;
• updating historical information;
• removing a logo;
• removing a photograph;
• removing a client reference;
• identifying a relationship as historical; or
• discontinuing future use.

The appropriate action will depend upon the circumstances of each matter.

17. Request for Contact Before Formal Escalation

Royal Falcon values professional and amicable resolution of legitimate concerns.

Accordingly, where permitted by applicable law, any person or organization considering formal proceedings, legal action, regulatory complaints or other escalation concerning photographs, videos, logos, trademarks, client references, AI-generated material or other website content is respectfully requested to first notify Royal Falcon of the concern and allow a reasonable opportunity for investigation and voluntary resolution.

This provision is intended to promote:

• good-faith communication;
• early resolution;
• correction of genuine mistakes;
• mitigation of concerns;
• avoidance of unnecessary disputes; and
• professional settlement of issues where possible.

However, this request does not prevent or unlawfully restrict any person from exercising a legal or statutory right available to them under applicable law.

18. No Admission of Liability

Royal Falcon may decide to remove, replace, modify, correct, restrict or discontinue material after receiving a complaint.

Any such voluntary action shall not, by itself, constitute or be interpreted as:

• an admission of wrongdoing;
• an admission of infringement;
• an admission that prior publication was unlawful;
• an admission of negligence;
• an admission of damages;
• an admission of liability; or
• a waiver of any legal defence available to Royal Falcon.

Royal Falcon may take corrective action for commercial, administrative, relationship-management, reputational or good-faith reasons without accepting liability.

19. No Retrospective Creation of Consent or Rights

Nothing contained in this Notice should be interpreted as:

• creating consent where consent is legally required but was not obtained;
• creating a trademark licence where a licence is legally required;
• transferring ownership of intellectual property;
• waiving the rights of another person;
• waiving Royal Falcon's rights or defences;
• preventing a person from exercising rights granted by law; or
• admitting that any particular use of content is unlawful.

Each matter must be assessed according to its particular facts and the applicable laws and regulations.

20. Royal Falcon's Own Intellectual Property

Except for materials belonging to third parties, the original:

• text;
• website content;
• company descriptions;
• corporate documents;
• graphics;
• designs;
• branding;
• photographs owned by Royal Falcon;
• marketing material;
• company profiles;
• reports; and
• other proprietary material

belonging to Royal Falcon are protected to the extent provided by applicable law.

No person may reproduce, copy, impersonate, republish, commercially exploit or misrepresent Royal Falcon's proprietary content without appropriate authorization.

21. Reporting a Photograph, Image, Logo or Content Concern

Any person or organization wishing to report a concern regarding:

• an employee photograph;
• a former employee photograph;
• personal image or video;
• client photograph;
• client or former-client logo;
• trademark;
• copyrighted material;
• company name;
• property name;
• project reference;
• historical information;
• AI-generated content;
• privacy matter; or
• other website or corporate material

may contact:

Subject Line: Media / Image / Logo / Intellectual Property Concern

To assist us in investigating promptly, please provide:

• the relevant webpage URL;
• a screenshot or copy of the material;
• identification of the photograph, logo or content;
• an explanation of the concern;
• your requested action; and
• your contact information.

Where a complaint is submitted on behalf of another person, company or rights holder, Royal Falcon may request reasonable evidence of authority to act on their behalf.

22. Personal Data and Privacy

Where information constitutes personal data, Royal Falcon intends to handle legitimate privacy requests in accordance with applicable UAE laws and regulations.

The UAE Personal Data Protection legislation establishes principles concerning lawful processing, purpose limitation, data accuracy, security and, where processing relies on consent, requirements concerning evidence and form of consent.

Individuals with genuine concerns regarding their personal data or identifiable images are encouraged to contact Royal Falcon using the contact details stated above.

23. Applicable Law

This Notice shall be interpreted subject to the applicable laws and regulations of the United Arab Emirates and, where applicable, the laws and regulations governing the relevant Emirate and relevant Royal Falcon entity.

Nothing contained in this Notice is intended to exclude, restrict or waive any liability, obligation or legal right where such exclusion, restriction or waiver is prohibited under applicable law.

24. Severability

If any provision of this Notice is determined by a competent court or authority to be unlawful, invalid or unenforceable, that provision shall, to the extent permitted by law, be interpreted or limited so as to give effect to its intended purpose.

The remaining provisions shall continue to apply to the extent permitted by law.

25. Changes to This Notice

Royal Falcon for Facility Management and Royal Falcon Security Services LLC reserve the right to amend, update, correct or replace this Notice at any time to reflect:

• changes in applicable law;
• changes to company practices;
• changes to website content;
• changes to technology;
• changes to AI usage; or
• changes to Royal Falcon's operational requirements.

The most recent version will be published on www.rffm.ae.